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A student who has a dispute with an instructor should first try to resolve that dispute with the instructor involved. If a satisfactory solution cannot be reached, the student may appeal the matter to the department chair, and then to the Dean of Academics if a satisfactory resolution still cannot be reached. Final authority in such matters rests with the Campus Director, though the student may wish to file a formal grievance.
A grade appeal must be made within one week from the exam and within two weeks after the grade is issued for the course. The student should make the appeal first to the instructor, and if not satisfied, to the department chair and finally to the Dean of Academics.
Appealing a Dismissal
A student may appeal a program dismissal for violation of school policies or regulations to the Dean of Academics. An Appeal Review Committee of five people comprised of instructors and program directors from unrelated program areas will be convened by the Dean of Academics to review the student’s dismissal appeal request. A decision will be made whether to approve the appeal or deny it based on majority vote of the Appeal Review Committee. All appeals should be submitted in writing to the Dean of Academics and should outline the situation, the action taken, the reason for the appeal, and any corrective actions that will be taken if the student is allowed to re-enter. All appeals must be made within 30 days from the time the disciplinary action was taken. Appeals are normally answered within two weeks. The decision of the Appeal Review Committee is final and binding.
Student Grievance Procedure
If a student feels the college has not adequately addressed a complaint or concern, they may contact the Illinois Board of Higher Education, 431 East Adams, 2nd Floor, Springfield, Illinois 62701; or the Accrediting Commission of Career Schools and Colleges, 2101 Wilson Boulevard, Suite 302, Arlington, VA 22201.