ADA Grievances

Notice of Non-Discrimination

In accordance with the Rehabilitation Act of 1973, Section 504, and the Americans with Disabilities Act of 1990(Amended in 2009) Rockford Career College maintains the following policy statement:

“No person shall, on the basis of handicap, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any educational program or activity conducted by Rockford Career College.”

ADA and Section 504 of the Rehabilitation Act Grievance Procedure

As stated in the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973, qualified students with disabilities have the right to request accommodations and to receive fair treatment within the educational system. Rockford Career College is dedicated to resolving conflicts and disagreements regarding requests for reasonable accommodations.

If you feel that you have been subjected to unfair or improper treatment due to a disability, you may contact the Disability Services Coordinator. The process and timeline for filing a grievance are as follows:

1. Students shall express their concern initially with the appropriate faculty/staff member involved in the conflict in an informal manner. The Disability Services Coordinator should be contacted at the same time by the student to clarify rights and procedures for both parties.

The Disability Coordinator will keep detailed notes as to the date each step of accommodations grievance process has occurred in order to ensure that the student’s request has been fairly addressed. The accommodations grievance process will be fully documented including notes recorded of pertinent discussions.

The Disability Coordinator will further retain all requests for accommodation, supporting documentation, including the date(s) of the request(s) for academic adjustments or services, the nature of each request, the final determinations ad the reason(s for any denials in the student’s file.

2. If the complaint is unresolved after the informal discussion, the student may file a formal, written statement of the problem with the Disability Services Coordinator’s Office. The written complaint to the Coordinator must clearly state the basis for the complaint (i.e., the who, what, where, when and why), and must:

• Clearly state the nature and basis of the grievance
• Be signed and dated
• Provide the name(s) of the person(s) alleged to have engaged in unfair or improper treatment due to a disability
• Document specifics of the incident(s) in question
• Identify any known witness(es) who have knowledge of the allegations

Note: In cases of alleged illegal discrimination based on race, sex, or handicap, the Coordinator will contact the college President prior to advising the student about course of action.

3. The Disability Services Coordinator will conduct an investigation and respond in writing to the student within 14 days of the filing date of the complaint. As appropriate, the Coordinator may designate different persons to review cases or may consolidate complaints when such action is consistent with administrative efficiency and a fair resolution of the problem. Written notification will be provided to the student in such a case.

4. If the student feels that the decision of the Disability Services Coordinator is arbitrary and capricious, or if they have new evidence to present, the student may appeal in writing to the Dean of Academics within 14 days of the decision. If no appeal is made in writing to the Dean of Academics within 14 days of the Disability Services Coordinator’s decision, then the decision of the Coordinator shall be final. Upon appeal to the Dean of Academics, the following must be done:

• A copy of the appeal must also be submitted to the Coordinator
• Upon appropriate review, the appellate determination must be communicated in writing to all parties involved within 14 days of the date of the appeal.

5. At any stage of the grievance procedure, if it was determined that law and/or college policy was violated, a remedy to the problem will be offered. If it is determined that there was no violation, the complainant will be notified within 14 days and other options for possible resolution of the complaint will be explained, including the right of the student to contact the United States Department of Education, Office of Civil Rights, 500 W. Madison Street, Suite 1475, Chicago, Illinois 60601.

Disability Services Coordinator

Cira Guevara, Student Services Coordinator
815-967-7336
cguevara@rockfordcareercollege.edu
Room 211
1130 S. Alpine Rd.
Rockford, IL 61108

The Accommodation Services Handbook and ADA Grievance Procedure and Notice of Nondiscrimination documents can be downloaded below.

AttachmentSize
Accomodation Services Handbook164.37 KB
Notice of Nondiscrimination78.66 KB
ADA Grievance Procedure280.14 KB